In some cases, the initial configuration we guide you through may not be sufficient for your business. In instances where that may be the case, we do provide additional settings and options that you may find helpful here.
What's in this Article?
Order Settings
| Excluding orders before a specific date will ensure that we do not ingest any orders that you may have fulfilled, or handled prior to integrating Pipe17 but, have not updated the status for. Our system will not try to fulfill any orders that do not appear to need action, such as a fulfilled order. |
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| Shopify also includes Point of Sale, and you may not want to fulfill or ingest orders related to this. By default our settings assume this is the case but, if you are using an eRP you may want to enable this for accounting purposes. | |
| Shopify has the ability to support sales channels outside of their platform - if you may want to exclude any of these orders from Pipe17, this would allow you to specify the specific channels as they appear on Shopify. | |
| If there are specific attributes you'd like to exclude from an order, this field allows you to specify those attributes here | |
| If you have orders that come in with a Code such as AMZ-123, or SHOP-123, you can specify the specific patterns here. | |
| By default, we only ingest orders we would normally expect to be fulfilled, like paid for orders. If there are exceptions where you would like statuses such as "unpaid" entered, this is where you would enter it. | |
| If you happen to be using Shopify flow, or additional services that might rely on tags - you can also identify the tags through here. If you enter a tag, we will only process the orders with said tag(s) | |
| If there are specific products you would ONLY to process, you would specify in this field. If something is indicated here, we will not process orders with other SKU's and only pass the SKU listed here. | |
| If you have gift cards, virtual goods or fulfill in-house with some products, you may want to exclude these line items as well as they often do not require fulfillment. | |
| This will not pull orders that are not used for fulfillment in Pipe17 from Shopify. If you have locations used with other services, they would be ignored for with this on. | |
| This creates a tag on Shopify order to indicate it's current status, as ingested into Pipe17. | |
| This creates a tag on Shopify order to indicate it's current status, as routed through the order router, in Pipe17. | |
| This creates a tag on Shopify order to indicate it's current status, as cancelled, from Pipe17. | |
| If you would prefer to manage some tags on Pipe17, you can enable this. Otherwise, tags will not be applied to Shopify when added through Pipe17. | |
| If you only want orders to be processed from Shopify Payments, Paypal, or any other service provider - you would just need to specify the code in this field and we will not ingest any other orders. |
Fulfillment settings
| If there are specific order ID patterns you would not like to send to fulfillment you can identify those patterns in this field for exemption. |
Product Settings
| If you would only like to sync or update specific products, this field would filter out everything else not entered. | |
| This is to allow you to manually map the price field on Shopify, to a field in Pipe17. | |
| This is to allow you to manually map the compare at price field on Shopify, to a field in Pipe17. | |
| Enabling this feature will temporarily force a Catalog re-sync to the account. This setting will deactivate once complete |
Inventory Settings
| If you would like all your inventory to show as a total value at a single location for Shopify - we would indicate which location you would like to use here. This would use the ID number, which can be found on Shopify. | |
| This is to indicate which inventory settings we should be updating. If something has a status other than available but, you still want to track inventory - you can update the settings here. | |
| This setting allows you to only update specific inventory (specified by SKU) instead of syncing all inventory. | |
| If you would like to update inventory for everything BUT, a specific SKU pattern, this setting would allow you to create exceptions to the normal inventory sync. | |
| This setting will force our system to re-sync the inventory. After it is completed, it will automatically disable. |
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