The Product Details page in the app gives you complete visibility and control over each product in your catalog. Whether you're managing a single SKU, a multi-item bundle, or publishing to multiple sales channels, this page serves as the operational hub for your product data.
It’s designed to give ecommerce brands, fulfillment partners, and retailers fast access to critical product details—with tools to edit, sync, and track product data accurately and in real time.
Page Sections and Actions
Main Action Buttons
Button | Description |
|---|---|
View JSON | View the raw JSON representation of the product record. |
Edit Product | Open the product editor to update product details like name and description. SKU is read-only. |
Edit Bundle / Add Bundle | For bundle products, edit bundle components. For non-bundles, create a new bundle. |
Sync / Add Inventory | Manually trigger a sync of product data to connected integrations. |
Toggle Lock | Prevent or allow editing of the product. |
Product Information
Field | Description |
|---|---|
SKU | Unique identifier (read-only). |
Name | Display name of the product. |
Description | Optional product description. |
Status | Indicates whether the product is active or inactive. |
Product Type | One of: simple, bundle, bundleItem, child, parent. |
Weight & Unit | Used for shipping calculations. |
Dimensions | Height, length, width with selectable unit (cm, in, ft). |
Cost | Base cost of the product and associated currency. |
UPC | Universal Product Code. |
Harmonized Code | Tariff classification for cross-border shipping. |
Country of Origin | Country where the product is manufactured. |
Vendor | Supplier or manufacturer name. |
Part ID | Manufacturer’s part number. |
Taxable | Indicates if the product is taxable. |
Hide in Store | Hides the product from storefront visibility. |
Inventory Tracking | Toggle for enabling inventory management. |
Bundled Items (Visible for bundles only)
Lists all component SKUs and their quantities.
Links to each component product.
Provides controls to add, remove, or edit bundle components.
Inventory Note: Bundle inventory is automatically calculated based on the lowest quantity available among its components.
Inventory
Shows current inventory levels across all locations.
Links to Inventory Details page for each location.
Displays real-time inventory updates, including derived inventory for bundles.
Channel Options
Each integration (e.g., Shopify, Amazon) shows:
Field | Description |
|---|---|
Integration Name | Clickable link to the integration configuration. |
Sync to Channel | Toggle to enable/disable product syncing to that channel. |
Inventory Buffer | Reduces visible inventory for the channel to reserve stock. |
Channel SKU | SKU used in the external system. |
Channel Status | Status such as published or unpublished. |
Use Channel Options to manage product behavior per integration:
Sync control: Choose the default option in Settings → Profile → Skip publishing products by default, except for integrations defined in the exclude list below, publish, or disable an integration channel to stop further product updates from syncing to that system. This does not delete the product from the channel—it only stops future syncs.
Inventory buffer: Set a buffer amount to reduce the inventory shown on a specific channel.
Example: If available stock is 100 and the buffer is 20, only 80 units sync to that channel.
This feature is available only for e-commerce integrations.Channel SKU: Enable to map your primary product SKU (the one used in Pipe17) to a different SKU that's used by a specific channel when it's sold or managed through a specific sales channel or integration.
Images
Shows image URLs and visual previews.
Displays all product images available across channels.
Other Attributes
Attribute | Description |
|---|---|
Prices | Product pricing in various currencies. |
Variant Options | For child products, includes attributes like size or color. |
Parent Product ID | Applicable to child variants. |
Tags | Useful for filtering, categorizing, or automation. |
External Product IDs | References used in third-party systems. |
Timestamps | Shows when the product was created and last updated. |
Custom Fields
Add and manage custom attributes using name/value pairs.
Flexible structure to support business-specific data requirements.
Activity
Displays a complete audit trail of product-related events.
Shows change history, including what changed and when.
Includes integration sync logs and error tracking for troubleshooting sync issues.
Troubleshooting
Can't edit SKU? SKUs are immutable and must be updated via API or by creating a new product.
Inventory not updating? Confirm inventory sync is enabled for the integration and check the Activity section for sync logs.
Bundle not syncing? Ensure all component SKUs are active and syncing properly.
Need Help?
If you need additional assistance:
Use Ask Pippen, our AI agent, located at the top of the platform page.
Submit a support request with as much relevant detail as possible. Learn how to submit a request.
For urgent issues, email us directly at support@pipe17.com.
We're here to help you succeed with your operations.
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