The Wix connector links your Wix store to the app. The app pulls orders, locations, and products from Wix, and sends fulfillments, inventory, and products back to Wix.
With this connector, you can:
- Pull orders from your Wix store into the app.
- Pull products from Wix into the app, or push products from the app to Wix.
- Push inventory levels to Wix.
- Push fulfillments with tracking information to Wix.
- Pull your Wix locations into the app.
Setup
Before you begin, make sure you have:
- A Wix account with admin permissions to install third-party apps.
- A Wix store with the products and locations you want to sync.
To connect Wix:
- Navigate to Integrations in the app.
- Click Add Integration, and then select Wix.
- Click Connect.
- Sign in to your Wix admin account if prompted.
- Follow the steps in Wix to approve the Pipe17 app: click Add to Site, review the permissions, and click Agree & Add.
- Return to the app and check that the integration shows Connected on the Integrations page.
- In the integration settings, toggle on the flows you want to use: Pull locations from Wix, Pull orders from Wix.com, Process products, Push inventory to Wix, and Push fulfillments information to Wix.
Settings
| Setting | Description | Options/Default |
|---|---|---|
| Exclude orders created before this date | The app pulls only orders created after this date and time. By default, the app pulls orders created after the integration was set up. | Optional |
| Process only orders with specific numbers | The app processes only these order IDs. Use it for testing, and leave it empty in production. | Optional |
| Process only products with specific SKUs | The app pulls or pushes products only for these SKUs. | Optional |
| Wix Stores catalog version | The Wix catalog API used for products and inventory. Wix runs each site on Catalog V1 or Catalog V3. With Auto-detect, the app checks which version your site uses on every sync. Choose a version only if detection fails. | Auto-detect, Catalog V1, Catalog V3. Default: Auto-detect |
| Force products resync | Resyncs your whole product catalog on the next run, and then turns itself off. | On/Off. Default: Off |
| Process only inventory with specific SKUs | The app pushes inventory only for these SKUs. Use it for testing, and leave it empty in production. | Optional |
| Force inventory resync | Resyncs all inventory on the next run, and then turns itself off. | On/Off. Default: Off |
Flows
| Flow | Direction | Notes |
|---|---|---|
| Locations | Wix → Pipe17 | Runs every 5 minutes when Pull locations from Wix is on. Locations let the app send inventory and fulfillments to the right Wix location. |
| Orders | Wix → Pipe17 | Runs every 5 minutes when Pull orders from Wix.com is on. Pulls new and updated orders that match your order settings. |
| Products | Wix → Pipe17 or Pipe17 → Wix | Runs every 5 minutes. In Process products, choose Pull products from Wix to Pipe17 or Push products from Pipe17 to Wix. Only one direction runs at a time. |
| Inventory | Pipe17 → Wix | Runs when Push inventory to Wix is on. Sends inventory updates for each SKU. Use it when another system, such as a 3PL, is your inventory source. |
| Fulfillments | Pipe17 → Wix | Runs every 5 minutes when Push fulfillments information to Wix is on. Sends tracking and carrier information to Wix. |
Troubleshooting
- The integration doesn't show Connected after you approve the app in Wix
Refresh the Integrations page. If the status is Error or Disabled, connect again, and make sure you're signed in to Wix as an admin who can install third-party apps. - Product or inventory syncs fail with a Catalog V1 error
Your Wix site uses Catalog V3. Set Wix Stores catalog version to Auto-detect or Catalog V3. - Older orders don't appear in the app
The app pulls only orders created after the integration was set up, or after the date in Exclude orders created before this date. Set an earlier date to pull older orders. - Only some products or inventory sync
Check Process only products with specific SKUs and Process only inventory with specific SKUs. Leave both empty in production.
Need Help?
If you need additional assistance:
- Use Ask Pippen, our AI agent, located at the top of the platform page.
- Submit a support request with as much relevant detail as possible. Learn how to submit a request.
We’re here to help you succeed with your operations.
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