Connect Deposco to Pipe17

Pipe17 Support Manager

Deposco is an omnichannel supply chain fulfillment platform providing warehouse management (WMS) and order management (OMS) capabilities. The Deposco connector links your Deposco account to the app so product, order, and inventory data stays in sync between both systems without manual entry.

With this connector, you can:

Push your product catalog to Deposco
Push shipping requests to Deposco for fulfillment
Pull inventory updates from Deposco
Pull fulfillments from Deposco
Push arrivals to Deposco
Pull receipts from Deposco
Pull locations from Deposco

Setup

Before you begin, make sure you have:

A Pipe17 account. If you do not have one yet, book a demo with a Pipe17 team member to get started.
Access to your Deposco admin account.
Your Deposco connection details: Tenant, Business Unit, Username, and Password. Contact Deposco support to obtain these values.

To connect Deposco:

Navigate to the Integrations tab in your portal and click Add Integration in the upper right corner.
Find the Deposco connector and click Add.
Leave the toggles on the Connection Flow Settings page turned off for now. You can enable them after the connection is established (see Settings below).
Click Next.
Enter your Tenant, Business Unit, Username, and Password in the corresponding fields.
Click Connect.

Settings

All connection flow settings are toggles that are off by default. Each flow processes updates starting from the datetime when the Deposco integration was enabled.

Setting	Description	Options/Default
Push products to Deposco	Pushes product catalog updates from the app to Deposco.	Off by default
Push shipping requests to Deposco	Pushes shipping request updates from the app to Deposco.	Off by default
Pull inventory from Deposco	Pulls inventory updates from Deposco into the app.	Off by default
Pull fulfillments from Deposco	Pulls fulfillment updates from Deposco into the app.	Off by default
Push arrivals to Deposco	Pushes arrival updates from the app to Deposco.	Off by default
Pull receipts from Deposco	Pulls receipt updates from Deposco into the app.	Off by default
Pull locations from Deposco	Pulls location updates from Deposco into the app.	Off by default

Deposco settings

These settings are available on the integration after the connection is established.

Locations

Setting	Description	Options/Default
Facility names	Deposco facilities cannot be automatically retrieved. Specify the names of your Deposco facilities to be used with the connector.	Text field

Shipping requests

Setting	Description	Options/Default
Order ID filter	Add one or more Order IDs to process only Shipping Requests associated with these specific Order IDs. Useful during the testing stage.	Empty (all orders processed)
Do not push shipments (create sales orders only)	By default, both a sales order and a shipment are created in Deposco. Select this option to prevent the creation of a shipment.	Off by default
Do not reuse shipments exported to Deposco	By default, canceled or otherwise unused shipping requests can be reused. Enabling this option prevents shipments that have been exported to Deposco from being reused in the app. Each shipping request retains a reference to its corresponding order in Deposco, and reusing it could interfere with that existing order.	Off by default
Send shipping labels with shipments	When enabled, the app attempts to send shipping labels to Deposco for any shipments that have labels. Not all Deposco environments support receiving labels, and some label formats may not be supported.	Off by default

Fulfillments

Setting	Description	Options/Default
Group fulfillments shipped together	Groups fulfillments with close Actual Ship Dates. Only the first batch can be grouped.	Off by default

Products

Setting	Description	Options/Default
SKU filter	Add one or more SKU values to push/pull Products exclusively for these SKUs.	Empty (all SKUs processed)
Force products resync	Triggers a complete resynchronization of the product catalog. The switch turns off automatically once the sync is initiated.	Off by default

Inventory

Setting	Description	Options/Default
SKU filter	Add one or more SKU values to push/pull Inventory exclusively for Products with these SKUs. Useful during the testing stage.	Empty (all SKUs processed)
Process inventory for bundles	Processes inventory for bundle products.	Off by default
Skip business unit filtering	Inventory is not filtered by the configured business unit.	Off by default
Allow merged locations	Allows inventory updates to use merged locations from another integration.	Off by default
Force inventory resync	Triggers a complete inventory resynchronization. The switch turns off automatically once the sync is initiated.	Off by default

Arrivals

Setting	Description	Options/Default
Order ID filter	Add one or more Order IDs to process only Arrivals associated with these specific Order IDs. Useful during the testing stage.	Empty (all orders processed)

Receipts

Setting	Description	Options/Default
Generate partial receipts	Creates receipts incrementally as Deposco updates received quantities.	Off by default
Force receipts resync	Triggers a complete receipts resynchronization. The switch turns off automatically once the sync is initiated.	Off by default

Flows

Flow	Direction	Notes
Products	Pipe17 → Deposco	Syncs product catalog updates.
Shipping requests	Pipe17 → Deposco	Creates orders in Deposco for fulfillment. Created as sales orders by default; see Creating customer orders below.
Inventory	Deposco → Pipe17	Syncs inventory updates.
Fulfillments	Deposco → Pipe17	Syncs fulfillment updates, including shipped lot numbers when applicable.
Arrivals	Pipe17 → Deposco	Syncs arrival updates.
Receipts	Deposco → Pipe17	Syncs receipt updates.
Locations	Deposco → Pipe17	Syncs location updates.

Creating customer orders

By default, shipping requests pushed to Deposco are created as sales orders. You can configure the integration to create customer orders instead. This option is enabled per integration through the shipments mapping — no integration setting or code change is required.

Before you begin

Confirm your Deposco account has the Enterprise Order Management (EOM) subscription. Customer order creation fails without it.
Obtain your Deposco trading partner code and primary sales channel code. There is no API to list these values, so request the exact values from your Deposco account.
Make sure the Deposco V2 connector is connected with the shipping requests push flow enabled.

Enable customer orders

Open your Deposco integration and navigate to the Shipments outbound mapping.
Open the mapping editor. Editing creates a custom copy for this integration only — the default mapping is unchanged for all other integrations.
Find the rule labeled customerOrder OFF-switch: disable this rule to create Customer Orders instead of Sales Orders (requires Deposco EOM) and disable it. With this rule off, the connector creates customer orders instead of sales orders.
Find the customerOrder.tradingPartner rule and enter your trading partner code in the empty quotes. Leave $businessUnit$ as is — it fills in automatically.
```
// before
({ code: '', 'businessUnit.code': '$businessUnit$' })
// after
({ code: 'ACME_TP', 'businessUnit.code': '$businessUnit$' })
```
Find the customerOrder.primarySalesChannel rule and enter your sales channel code the same way. If the channel varies per order, map it from an order field instead of a constant.
Save the mapping. Leave the other customerOrder.* rules unchanged — they build the rest of the order.

Verify the configuration

Push one shipping request to Deposco.
Check that Deposco shows a customer order (not a sales order) and that the order is not stuck in Review status. Review status usually means a wrong or unknown trading partner or sales channel code.
Check that the shipping request in the app moves to sentToFulfillment. If it moves to failed, the error message names the incorrect field.

Revert to sales orders

Re-enable the OFF-switch rule in the mapping editor, or revert to the default mapping. New shipping requests are created as sales orders again.

Keep in mind:

Shipping requests already sent as sales orders remain sales orders. Fulfillments come back for both order types.
Lot numbers are not sent on the order. Deposco selects the lot and returns the shipped lot number on the fulfillment.

Troubleshooting

A customer order is stuck in Review status in Deposco
The trading partner code or primary sales channel code in the shipments mapping is wrong or unknown to Deposco. Verify the exact values with your Deposco account and update the mapping.
A shipping request moves to failed status
The error message on the shipping request names the field that caused the failure. Correct the value in the shipments mapping and resend the shipping request.
Customer order creation fails even though the mapping is configured correctly
Your Deposco account may not have the Enterprise Order Management (EOM) subscription, which is required for customer orders. Confirm the subscription with Deposco.
The connection fails during setup
The Tenant, Business Unit, Username, or Password value is incorrect. Verify the values with Deposco support and enter them again.

Need Help?

If you need additional assistance:

Use Ask Pippen, our AI agent, located at the top of the app page.
Submit a support request with as much relevant detail as possible. Learn how to submit a request.
For urgent issues, email us directly at support@pipe17.com.

We're here to help you succeed with your operations.

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