We know you're using Pipe17 because you need to connect one system to another system (or many systems to many other systems!). So, let's get to it! Review this article for how to get your integrations set up.
This guide is part of is an overview of what you need to do to get your Pipe17 account up and running:
- Step 0: Sign up for an account
- Step 1: Get connected to your channels!
- Step 2: Configure basic settings
- Step 3: Test
- Step 4: Go live!
In this article
Overview
While the specifics will differ depending on your exact integrations, overall you will need to complete the same set of steps to get up and running with Pipe17:
- Add your selling channel connector(s) in the Pipe17 portal
- Add your fulfillment channel connector(s) in the Pipe17 portal
- Authenticate the integrations so that Pipe17 can connect to the external systems
- Configure the integration settings to specify what data should flow in/out of Pipe17
Connect your selling channel(s)
What is your selling channel?
Your selling channel is where Pipe17 will pull your orders from. This could be a direct marketplace like eBay or Walmart, an e-commerce platform like Shopify or WooCommerce, an OIMS like Orderhive, or any other system you want to pull orders from! Check out the full breakdown of available connectors on the Pipe17 website.
Add a selling channel to Pipe17
Once you know which channel you need, head into the Integrations tab of your Pipe17 portal and follow the steps below to add your new connector.
| You may have already added your channels when you first logged into Pipe17, as part of your onboarding wizard. If that is the case, you'll see those integrations here already. |
- Click on "Add Integration".
- Select the system you want to connect to, and click "Connect".
- Follow the prompts on the onboarding wizard for the integration. You may be asked for authentication information from the integrating system, or to log in directly in another tab.
Once you are authenticated, you'll be directed to the "Flow settings" screen where you can enable which data flows in and out of Pipe17. The most common configuration for a selling channel is:
- Pull Orders: orders will be pulled from the selling channel into Pipe17.
- Pull Products: products will be pulled from the selling channel into Pipe17.
- Push Inventory: Pipe17 will send inventory updates to the selling channel.
- Push Fulfillments: when orders are fulfilled, Pipe17 will send fulfillment and tracking information to the selling channel.
The exact names of these settings differ from connector to connector. For specific guidance on the channel you are connecting, refer to our connector-specific Setup Guides.
| You may want to wait until the testing step of this guide to enable the "Pull orders" setting. |
Connect your fulfillment channel(s)
What is your fulfillment channel?
Your fulfillment channel is where Pipe17 will send your orders to be shipped from: usually a warehouse or 3PL.
Add a fulfillment channel to Pipe17
Head into the Integrations tab of your Pipe17 portal and follow the steps below to add your new connector.
- Click on "Add Integration".
- Select the system you want to connect to, and click "Connect".
- Follow the prompts on the onboarding wizard for the integration. You may be asked for authentication information from the integrating system, or to log in directly in another tab.
Once you are authenticated, you'll be directed to the "Flow settings" screen where you can enable which data flows in and out of Pipe17. The most common configuration for a fulfillment channel is:
- Push Shipping Requests*
- Pull Locations
- Pull Inventory
- Pull Fulfillments
The exact names of these settings differ from connector to connector. For specific guidance on the channel you are connecting, refer to our connector-specific Setup Guides.
| At this point, only enable the "Push shipping requests" setting if you are ready to start sending orders from your selling channel to your fulfillment service. You may want to proceed with further testing before turning this on - testing is covered in the next section. |
Once your integrations are added, you'll be able to see it in the Integrations page in Pipe17. If you've added the required connection information, you'll see that it says "Connected". If you see an error here, ensure your authentication information is correct and contact our support team if you're not able to resolve the error.
| If you have trouble adding an integration, make sure to allow pop-ups in your browser settings. |
Next step: Configure basic settings >