2025 Release Notes

• Release Notes 2025-12 (December Release)
• Release Notes 2025-11 (November Release)
• Release Notes 2025-10 (October Release)
• Release Notes 2025-09 (September Release)
• Release Notes 2025-08 (August Release)
• Release Notes 2025-07 (July Release)
• Release Notes 2025-06 (June Release)
• Release Notes 2025-05 (May Release)
• Release Notes 2025-04 (April Release)
• Release Notes 2025-03 (March Release)
• Release Notes 2025-02 (Feb Release)
• Release Notes 2025-01 (Jan Release)

Release Notes 2025-12 (December Release)

• New connector: Happy Returns. Integrate with Happy Returns to streamline reverse logistics workflows.

• Pipe17 now fetches shipping label information for each reported fulfillment.

• Temu: Updated label for the Inventory “Dedicated Hours” setting to improve clarity.

• Temu Connector: Now pulls refund data to support financial reconciliation.

• Temu Connector: Added integration action support for flexible workflow automation.

• Temu Connector: Now pulls return data to improve end-to-end return visibility.

• Fixed an issue where orders remained in "Requires Attention" status even after the issue was resolved.

• Fixed an issue where exception exports were missing exception detail fields.

• Fixed a bug where the “Skip location” setting in order routing rules was not saving correctly.

• Fixed an issue where exception details were not displaying in the product exception view.

Release Notes 2025-11 (November Release)

• New connector: Amazon Buy Shipping. Access Amazon’s shipping services directly through Pipe17 for faster, more reliable order delivery.

• New connector: Tactical Logistics Supply Chain Solutions. Merchants can now connect directly with Tactical Logistics for order fulfillment.

• You can now upload and download shipping labels tied to shipping requests. Supports both manual and automated shipping flows.

• Rejected fulfillments no longer require a tracking number. This simplifies processing for partners that reject shipments earlier in the workflow.

• Returns filter now includes source. You can filter returns by their source system for easier tracking and reconciliation.

• Added vendor API documentation links for the VTEX connector. 

• Added vendor API documentation links for the Northstar connector. 

• Added vendor API documentation links for the OrderDesk connector. 

• Fixed: AE code test dialog now fetches related exceptions. Exception handling is now fully supported when testing AE codes.

• Fixed: Affected orders calculation for bulk re-route actions. Resolved an issue where the number of impacted orders was incorrect during reroutes.

• Pippen (AI Agent) now supports creating product automation rules. Use AI to build smarter, faster automation directly within your workflows.

• Fixed: Custom roles missing entity titles. Resolved an issue where entity titles were not displaying when assigning permissions to custom roles.

Release Notes 2025-10 (October Release)

Platform

• Manual order creation is now available in the UI with address verification and reason codes.  Create brand new orders or associate them with existing ones for replacements, exchanges, or damaged items, ETC. The new flow includes built-in address verification and support for reason codes to improve accuracy and downstream tracking.
• View enabled data flows directly from the Integrations list to instantly see which flows are active without opening each integration.
• New quick search and connector filter in the Integrations list page to navigate large connector lists more efficiently.
• New high-performance exceptions table under feature flag to enhance speed and stability for exception-heavy workflows.
• Added “touch all” trigger for automation so related entities are re-evaluated when automation rules are updated.
• Improved Automation History page with rule names and direct links to related entities for better visibility into rule execution and troubleshooting.
• Custom fields are now supported in the product upload schema to enable more detailed product data configuration.
• Fixed an issue where links in README files were not rendering correctly.

Integrations

• Etsy inventory sync updated to align with Etsy’s latest Inventory API changes.
• Fixed a bug that incorrectly displayed the Exclude Inventory option during ORE rule creation when Pippen creates new rules.
• Whiplash receipt pull schedule corrected to fix an issue where the wrong schedule was applied to the receipt pull process.

Fulfillment

• ORE now supports SIOC (Ship in Own Container) routing.
  Automatically splits SIOC items into separate shipping requests based on quantity ordered.
• You can now set a hold on shipping requests in the Ready for Fulfillment status
• New option to download labels in the UI, labels can now be manually downloaded and associated with shipping requests.
• New option to upload labels in the UI, labels can now be manually uploaded and associated with shipping requests.
• Push Fulfillments supports Automation Engine rule reprocessing
  You can now enable reprocessing to apply your AE rules to fulfillments sent through Push Fulfillments.
• Added skipLocation setting to order routing rules, this is a required step in utilizing the skip location feature.
• Export ordered quantity for fulfillment line items on the fulfillment export.

Release Notes 2025-09 (September Release)

New Features & Enhancements

• New connector: Fulfil.io Fulfillment Service.
• Added region support for TikTok Shop in the UK and Germany.
• Our Shopify app is now compatible with Shopify markets.
• Improved explanation for how the "New Orders" Automation Engine trigger works.
• PO status updates from Logiwa are now pulled and stored in arrival.extStatus.
• You can now control whether POs are updated in Logiwa when arrivals are updated in Pipe17.
• ITS connector now supports canceling shipments.
• Shopify connector now removes tags in Pipe17 when they’re removed in Shopify.
• ORE now supports location groups in routing rules.
• Added support for creating custom records in NetSuite.
• We now pull a secondary arrival status from Logiwa.
• Logiwa.io now supports collecting vendor status updates for shipping orders.
• We now pull cancel reasons from the Logiwa.io connector.
• Enhanced Logiwa.io support to send multiple label types associated with shipping request and arrivals.
• Pippen now provides direct links in its responses when available allowing direct navigation to entities.

Automation & Rule Logic Updates

• Improved messaging for saving automation rules with clearer instructions on required fields.
• Default rule settings now hide filters, as these rules are not meant to be edited.
• Shipment and fulfillment-related automation exceptions are no longer included in the order exceptions list.
• Automation Engine now supports applying holds on shipping requests with statuses “Ready for Fulfillment” and “Review Required,” in addition to “New.”

Fixes & Stability Improvements

• Fixed an issue causing duplicate invoices in the FullCircle connector.
• Fixed a bug affecting fulfilled order line item calculations.
• Fixed an issue with incorrect summary data in the Open Orders report.
• Reduced frequency of general errors in Pippen; more stable performance overall.

Release Notes 2025-08 (August Release 8/15-8/31)

Performance & Efficiency

• Bulk inventory and product actions process up to 8x faster, reducing wait times on large updates
• Create purchase orders via file upload to streamline PO creation at scale
• Automatically adjust inventory when shipments are canceled, keeping counts accurate
• Update related inventory by code for faster, targeted adjustments
• Inventory graph is now collapsible and hidden by default for a cleaner workspace
• TikTok Fulfilled by TikTok (FBT) inventory pull is now supported for real-time accuracy

Automation & Control

• Fixed an issue that prevented updates to order routing rules
• Custom inventory levels are now supported for more control over stock visibility
• The fulfilledAt timestamp is now included in the order API for improved tracking
• The addressType attribute is now available for order and shipping request addresses
• You can now set any order status, except new, using the Update Order Property automation action

Interface & Usability

• New interface for editing fulfillments improves visibility and control
• Products table now displays “Missing SKU” when a product has no SKU assigned
• Amazon Shipping labels are now supported for eligible shipments
• Fixed a bug that prevented updates to integration variables when editing JSON
• Pippen logs now display clear action states such as “Pippen is fetching orders” for better traceability

Release Notes 2025-08 (August Release 8/1-8/15)

• Added a setting for Mirakl to automatically accept incoming orders
• You can now filter order and inventory statements by integration for faster analysis.
• Netsuite returns now support outbound data flow for improved visibility
• Fixed an issue where OAuth-based integrations stayed in “Not configured” after connecting
• Fixed a display issue with branding logos for multi-org accounts
• Fixed an issue where Sub-orgs were not correctly displaying the master account’s branding logo

Release Notes 2025-07 (July Release)

Pippen & AI Experience

• Meet the new Pippen, your AI Order Operations agent. Get instant answers, diagnose issues, and accelerate resolution for your ecommerce or 3PL business. Know everything, solve anything.
• Support Process – Pippen can now help with any support questions you might have, if you're not sure whether you need to file a ticket or if you want immediately help there's a new option for asking Pippen. If you're not able to get the help you're looking for you can immediately open a ticket with our support team or file a ticket after exploring your options with Pippen.
• Fixed an issue where the "Explain Exception using Pippen" feature returned an error, disrupting the user experience.
• Fixed an issue where resizing the Pippen sidebar caused the width to briefly jump.

Platform & Integration Enhancements

• Logiwa – Pull inventory adjustments from Logiwa.io using the Transaction History API
• TikTok – Added support for Settlements API
• Mintsoft – Automatically cancel SRs in Mintsoft when orders are canceled in Pipe17
• Square – Pickup orders now processed as Online Sales Orders instead of POS
• TikTok Refund Push Failures – Improved exception handling and sync reliability
• Refined help text for inventory adjustment feed settings on Logiwa.io connector
• Push Shipping Requests – Updated dialog box layout and logic for the push shipping request process
• Integration Mappings – UI now displays error messages for custom mappings when testing the custom process
• Integrations – Minor improvements to the shipping method import/export for mappings
• Integrations – Mapping code editor changes now reflected in the UI without delay
• Integration Mapping Samples – Added pretty printing and shortcut to source organization
• Integration Mappings – Updated messaging for entity mapping exports
• Inventory – Added the ability to decrement child components in pre-order bundles
• Automation engine – Resolved issue where "Sync AE" was not triggered from SRs in the shipments table
• Added a new Location setting to enable virtual commits; typically used for pre-orders and bundled products.
• Removed the "Copy" button from Integration Settings; this functionality is now supported under Organization Import/Export Settings.
• Added a new feature that allows accounts to set a specific Help Request URL for their secondary organizations.

Usability, Automation & Fulfillment Improvements

• Introduced Scheduled Rules to streamline active exception management using automation. This feature enables organizations to define how exceptions are resolved based on conditions like age, fulfillment status, product updates, or integration state
  • Additional information can be found here
• Rules Management – Users can now delete custom rules without disabling them first
• Receipts API – Added support for soft-deleting receipts
• Fulfillments API – Added support for soft-deleting fulfillments
• Shipping Requests – Enabled bulk selection for streamlined handling shipping request actions
• Products – Product details page now supports empty custom fields
• Automation engine – Support added for fetching related data in code actions
• Automation engine – Enabled rule creation for Auto Resolve, this option can be initiated from an exception or
• Automation engine – Resolved error handling behavior on AE SR page
• Fulfillment Details – Acknowledgment information now included in details view
• Automation engine Code Testing – Added dynamic evaluation input to testing playground
• Fulfillment Details – Added option to clone fulfillment entries
• Roles - Fixed issue where role templates removed necessary permissions
• Added support for a new rejectedQuantity field in the Platform API; this is set when a Fulfillment with type Rejected is created.

Release Notes 2025-06 (June Release)

Platform & Connector Enhancements

• Shiphero Returns Integration: Returns can now be pushed to Shiphero, and return receipts are automatically collected.
• Loop Returns Settings: The Loop connector includes new settings to:
• Process returns when all items are received in good condition.
• Flag returns upon receipt of damaged items.
• ShipBob Cancellations: Cancellations now flow into ShipBob automatically, reducing manual updates.
• Vendor Schema Visibility: Public vendor schemas are now visible where supported.
• Jazz Connector (Cancellations): Enabled support for voided line items within the Jazz Connector’s cancellation flow.

UI & Usability Improvements

• Order Routing Badge: Updated the order routing status badge to clearly indicate when the routing engine is disabled.
• PO Submission Shortcut: When a user submits a purchase order, they’re now prompted to create an Arrival—streamlining a two-step process into one.
• Validation Enhancements: Quantity is now required when manually creating a shipping request, ensuring complete submissions.

Exceptions & Automation

• Exception Filters: Added a filter to the exception list page to help users find and prioritize issues faster.
• Automation Run Filters: Users can now filter automation runs by exceptions, improving diagnostic efficiency.

Issue Fixes

• NetSuite Field Mapping: Resolved an issue where NetSuite fields were not appearing in target mapping.
• Integration Setup: Fixed a bug where connection settings weren’t being saved during integration setup.

Release Notes 2025-05 (May Release)

Exception Handling & Automation

• You can now use Pippen to help create new automation rules for exceptions.

• Pippen can also help explain existing automation rules for exceptions.

• Added find-similar-orders/exceptions functionality to the order exceptions display.

• Added an exception filter to the exception list page.

• Added an exception filter to the shipping request table page.

• Added the origin field to the actions for exceptions within the automation engine.

• Added Entity and RelatedEntity fields to exception code dependencies.

• Exception details now display the dismisser of an exception for better traceability.

• Exception exports now have a 92-day date range by default.

• Users can now update the status of exceptions from the fulfillment table page.

• Exceptions linked to multiple entities or no entity, now link directly to the exception log from the dashboard widget "Non Orders Requiring Attention".

• Display the type and code example when selecting AE code dependencies for improved usability.

• ORE Dry runs now allow testing an order as if it’s new—ignoring existing shipping requests—to see how routing changes would impact it.

Integration & Connector Improvements

• New: LogicBroker connector.

• Added a setting for the Mabang connector to omit pulling in first-mile tracking information.

• Refunds related to cancellations are now pulled from TikTok Shop.

• Added a filter for the Shopify connector to filter by fulfillment status.

• Updated custom integration labels for better clarity.

• Users can now configure private connector settings on the integration details page for custom integrations.

• You can now easily access and reference any custom mappings you’ve created across all the organizations your user is associated with.

• Deprecated connectors are no longer showing in the search to reduce confusion.

Order & Fulfillment Visibility

• We've added additional reminder text to clarify how automated order holds work.

• We've started importing price levels into our product catalog for Netsuite B2B.

• Blind returns and blind arrivals now pull data from Logiwa.

• Added product links for bundle items in shipping requests and order details pages.

• Added links to statements and statement transaction events for better visibility from the event log.

• You can now navigate directly to the fulfillment details page from the order details page.

• Added push and mark-as-rejected actions to the fulfillment details page.

• You can now link back to the integration settings page from the info bar in the order details page.

• When updating a product for a channel, you can now select all variants associated with variations.

• We're now highlighting exceptions related to shipping requests in the shipping request tab under order details.

• Added the ability to bulk import order and fulfillment methods as well as mappings.

• Added the ability to export order and fulfillment methods as well as mappings.

• Updated wording on the push order action in the order details page for better clarity.

• Changed the filter for displaying disabled mappings so it always persists on the mappings page.

• Display currency symbols aligned with currency codes for orders, shipments, and other financial data.

Bugs & Issue Resolutions

• Fixed an issue where checkboxes for selecting individual statement reports were not available.

• Fixed an issue where line item quantities weren’t displayed correctly in the order details page.

• Fixed issues with exception-related entity dependencies in the test playground.

• Fixed a bug that prevented automation engine rules from saving in certain circumstances.

• Fixed an issue where custom fields weren’t loading properly on the fulfillment details page.

• Fixed an overly wide success message on the single-page product deletion screen.

• Fixed a bug that incorrectly showed the integration on a transaction object as "Deleted."

• Fixed a bug where the unlocked quantity was incorrectly reverted.

• Fixed a bug that caused the series of events related to an order to be set incorrectly.

• Editing the lookups table is now disallowed when the mapping item is disabled.

Release Notes 2025-04 (April Release)

• New redesign for our integration mapping page. We’ve improved both the user experience and visual consistency.
• Added Pippen support to the automation engine for fulfillment workflows.
• Added new internal connector tools to improve our support team's ability to assist customers with integration issues.
• Navigation arrows are back. You can now move forward and backward through your order dataset for faster and easier browsing.
• We now pull fee breakdowns at the source channel level to pass to NetSuite.
• We’re now pulling Shein products in order to update Pipe17 channel options, enabling inventory push for Shein items added outside of Pipe17.
• Added Pippen support for updating order rules within the automation engine.
• Added Pippen support for updating shipping request rules within the automation engine.
• You can now pull the latest statement when testing statement mappings.
• We’ve added timezone display to date pickers in integration settings forms.
• We now support pushing fulfillments to the Logicbroker connector.
• We’ve updated our logic to use the purchase order vendor address as the default "from" address.
• Fixed a bug affecting the Pippen explainer display in the Automation Engine.
• Fixed an issue where zip codes were not being included in order exports.
• Fixed an issue where not all channel options were displaying in the product details page.
• Fixed a bug related to product filtering in the Cin7 connector.

Release Notes 2025-03 (March Release)

• New: FedEx Supply Chain connector
• We’ve introduced a dedicated Fulfillment Details page with enhanced visibility into shipping-related fulfillment data. You can access it directly from the Fulfillments list page.
• The Fulfillment Details card now displays both fulfillment acknowledgment status and lot information.
• We've made several improvements to our FTP connectors, including a results file and a progress check on the file.
• You can now filter by code when using the AE (Exception) trigger. This allows for more precise automation based on specific exception types or codes.
• Added exceptions to related dependencies in Automation Engine code filters and actions.
• Pippen now provides contextual explanations when setting up filters—helping users understand what each filter does and how it impacts their data view.
• Pippen can now apply more complex filters and fall back to code filters when it’s not possible to create them with a simple filter.
• You can now view bundle decomposition information directly in the Order Details and Shipping Request Details pages.
• Canceled shipping requests are now logged in the timeline on the Shipping Request tab within Order Details.
• We're now displaying exceptions related to our NetSuite Statement report process. Statements, transactions, and the exception log will now provide insight into exceptions.
• You can now quickly apply the Exception Category filter to all categories at once using the new Select All option.
• Fixed a bug where closing the testing playground while working with code actions caused the page to break. The playground now closes as expected without impacting the interface.
• Fixed a bug in the Automation Engine where users weren’t able to view changes from the explain rule dialog.
• Fixed a bug that intermittently prevented shipping method mappings from being saved.
• Fixed a bug where the Exception column wasn’t showing any exceptions for orders with multiple exceptions.
• Fixed a bug where the wrong data set was being logged on the Jobs page. Logged information now accurately reflects the associated job activity.

Release Notes 2025-02 (Feb Release)

• Unis: Added return functionality to the Unis connector
• Added a setting to the NetSuite connector that allows the returns process to be configured based on return status
• Introduced a Data List feature that enables storing custom data for use in custom processes
• Introduced a new SKU Mapping page that displays channel SKU mappings along with channel buffer details
• Introduced a new 'Customers' entry in the left-hand navigation, providing access to B2B functionality
• The info bar in Order Details now includes the Ship By Date and External API ID. This update also features a redesigned layout that separates internal and external information for better clarity
• Fulfillments now include additional details such as exceptions, acknowledgment status, and bundle information for better visibility
• When testing an Automation Engine code filter or code action, you can now fetch all related entities
• The order routing status now displays as 'Disabled' when the order routing engine is turned off
• You can now create a new shipping request directly from the Shipping Request tab in Order Details, eliminating the need to navigate back to the main order details page
• The Status column in the Orders table now displays the hold time for each order, providing better visibility into order holds
• You can now quickly disable an ORE rule to exclude it from routing and re-enable it when needed
• You can now test Automation Engine rule filters before saving to ensure they work as expected
• Exception category stats are now available on the category details page for better visibility
• The Shipping Request tab in Order Details now provides more context on request statuses and highlights shipping requests that need review
• Improved the UX of adding a new integration, you can now add a new integration without entering credentials along with other smaller improvements
• Top-level order routing rule warnings have been reinstated after performance optimizations
• The Product Attributes card in the Product Details page has been renamed to "Other attributes"
• Inventory locking from the details page is now more flexible, giving you greater control over locked quantities
• All inventory table filters are now visible by default, with unusable filters disabled to prevent selection unless the SKU grouping option is disabled or enabled
• You can now clear dates from the Date-Time Range Picker for easier adjustments
• Enhanced app security by restricting cross-domain origins to prevent unauthorized access
• When pulling the latest document for mapping tests, the source document is now linked to the integration when supported
• Added an option to run Automation Engine rules on resynced orders and shipments
• Added the ability to skip Location for Shipping Requests in the Automation Engine
• Added an option to delay entity release until the start of the business day, which can be defined within the automation rule
• User-related reversions in integration custom mappings were previously not captured in the event log. Now, all user-driven changes are logged for better tracking and visibility
• Expanded Automation Engine actions to support setting additional fields when creating an exception
• Added a link to view the rules executed during an automation run for better traceability
• Fixed a bug that prevented mobile users from accessing the left-hand navigation
• Fixed an AI bug affecting explanations in User Config Notes
• Fixed a bug on the Events Config page where entity and related entity links were not displaying correctly
• Fixed a bug that prevented users from saving adjusted inventory values when clicking the 'Save' icon

Release Notes 2025-01 (Jan Release)

• NEW: Temu Connector
• All selling channel connectors capture the date/time when tracking was pushed to the selling channel
• Allowed all properties to be updated in Shipping Request Automation rule
• Allow updating Orders properties via standard and custom code action in new Order trigger
• New test drawer for query building in Automation Engine for ease of debugging
• Support console logging in custom code for ease of debugging
• Support pulling live transaction and related entities in test drawer in Automation Engine for ease of debugging
• Updated the favicon to match dark mode or light mode system setting
• Improved explanation on how to reset inventory record associations after setting up channel SKUs
• Support for bulk exporting Arrivals
• Support for enabling/disabling rules in Order Routing Engine
• Summary stats on the Exception Category details page
• Disable re-run routing option on Order details page when Order Routing Engine or routing status is disabled
• Re-run routing option allows user to bypass age cutoff set in Order Routing Engine to force routing of old orders
• Improvements to Order details page for better navigation and visibility, better data in the info bar, and to show appropriate B2B Order details
• Status column on User table page
• Supports sorting on ingested date on Order table page
• Improved integration connection tab on the integration details page
• Show hold (a.k.a release) time on the status column on Order table page
• Warning message on Order Routing Engine UI when location used in a rule is disabled or inactive
• Improved dimension card on Product details page
• Multiple options for user to select on how to clear inventory when locking inventory of a particular SKU in a location
• Amazon: Upgrade to use Inventory Feed for real-time inventory adjustments
• Shopify B2B: Added partial fulfillment support (Beta)
• TikTok: Extended support of processing refunds to TikTok
• Acumatica: Support to push exchange orders as custom order type
• Flexport: Support for STOCKOUT_AT_INGESTION use-case
• Full Circle: Push Exchange Orders, and Push Returns (RMAs) Support
• Square: Support to pull exchange orders
• Logiwa IO: Added return functionality to the connector