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Exporting Orders

Nazeli Abrahamyan

Pipe17 provides flexible options for exporting order and fulfillment data. Whether you need a full list of orders, detailed shipping request information, or a report highlighting out-of-stock SKUs, you can easily extract and analyze order data in your preferred format.

Exporting Orders in Bulk

You can export orders directly from the orders.

  1. Navigate to the All Orders page

    • Go to the Orders section in the Pipe17 portal.

  2. Apply filters (optional)

    • Narrow the results by status, location, integration, or date range.

  3. Start the export

    • Click Export at the top of the page, then select Export Orders.

  4. Choose export properties

    • Select the specific fields to include in the export file.

  5. Enter recipient email(s)

    • Add one or more email addresses to receive the file.

  6. Export the file

    • Click Export to begin processing.

    • Monitor job progress in the Events section.

    • Once complete, the CSV file will be sent to the specified email addresses.

Exporting Order Shipping Requests Report

You can generate a report of shipping requests tied to orders.

  1. Navigate to the All Orders page

  2. Click Export, then select Order Shipping Requests Report

  3. Configure report parameters

    • Set:

      • Date range

      • Order status(es)

      • Shipping request status(es)

      • Exception filters (if applicable)

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  1. Enter recipient email(s)

  2. Click Export to begin processing

    • The report will be emailed as a downloadable CSV file once complete.

Exporting OOS SKU on Order Report

This report identifies orders that contain out-of-stock SKUs. Use it to improve inventory planning and fulfillment operations.

Use this report to:

  • Identify at-risk orders due to inventory shortages

  • Plan timely stock replenishment

  • Prioritize fulfillment actions

  • Proactively communicate potential delays to customers

To access the report:

  1. Navigate to the All Orders page

  2. Click Export, then select OOS SKU on Order Report

  3. Set date range (maximum 60 days)

  4. Enter recipient email(s)

  5. Click Export Report

    • The CSV file will be emailed once processing is complete.

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Troubleshooting

Common Issues

Issue

 

Possible Cause

 

Recommended Action

 

Didn’t receive the export

Email was mistyped or sent to spam folder

  • Verify the email address entered in the export dialog

  • Check your spam or junk folder

Missing data in the report

Incorrect filters or fields selected

  • Reconfigure export settings

  • Ensure correct date range, order statuses, and field selections

Report not generating

Export job failed or stalled

  • Check the Events section for job status or errors

  • Retry the export or contact support

Export took too long

Large data volume or system backlog

  • Wait a few minutes and check the Events log

  • Narrow filter criteria to reduce report size

CSV file won’t open properly

File opened in the wrong encoding or format

  • Use Excel or Google Sheets to open CSVs

  • Ensure UTF-8 encoding is selected when importing

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